TELUS Mobile Portal
Consumable: Make it fast and easy to consume content.
Relevant: Surface most relevant content to top of portal.
Brand consistency: Make it feel like a TELUS branded product.
Increase revenue and user base by more than 2X in 24 months [details propritary].
Market penetration highest in Canada.
Achieved 100% uptime and reduced calls to call centre by 90%.
Understand the "sweetspot" so that layout renders the same on 5+ different mobile browser technologies and 40+ handset and device ecosystems.
Work with 10+ product managers across the country to ensure Brand consistency and business unit goals are aligned.
Work closely with Business Development team to help onboard and manage different content vendors' offerings.
Work with 50+ content vendors from around the world.